Remote IT Business Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Oct 17, 2020

This job expires in 18 days

Job Category: Information Technology

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A software development firm needs applicants for an opening for a Remote IT Business Analyst.

Must be able to:

  • Facilitate User Acceptance Testing activities
  • Analyze case detail trends and themes to identify opportunities that will improve the customer experience
  • Create deliverables for all aspects of business analysis to maintain product supportability

Qualifications Include:

  • 0-10% of annual travel
  • Minimum of 2 years of experience in service or support
  • Knowledge of Customer Experience best practices
  • Knowledge or experience with process Improvement methodologies
  • Bachelor's Degree in Information Systems, Business Administration or related discipline