Remote IT Customer Service Associate

Job ID: Available for Members

Location: New Mexico

Compensation: To Be Discussed

Staff Reviewed: Sun, Sep 13, 2020

This job expires in 15 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employment Status: Permanent

Employer Type: Employer

Career Level: Experienced

Job Summary

A technology consulting firm is seeking a Remote IT Customer Service Associate.

Candidates will be responsible for the following:

  • Ensuring accuracy in the tasks completed
  • Meeting daily task handling through various form & medium of communication, written and/or verbal or phone
  • Adhering to established policies, procedures, and compliance

Qualifications Include:

  • Should have knowledge on ITES/BPO/KPO/Customer Service /Operations
  • 6 to 12 months of experience in health care industry
  • able to adapt with the changes in the processes and updates in a dynamic process
  • Excellent grasping powers able to understand the various processes
  • Should have working knowledge of Microsoft Office skills (excel in particular) and dual monitor handling