Job Summary
A higher education company is seeking a Remote IT Engineer in Chicago.
Core Responsibilities Include:
- Resolve customer issues with effective problem-solving skills
- Develop and maintain strong business relationships and provide excellent customer services
- Provide support and communicate appropriately across multiple levels within the organization, including executive leadership
Skills and Requirements Include:
- Strong knowledge of Microsoft 365 Enterprise/Academic application suite (management and configuration)
- BS/BA degree in Computer Science, Information Systems, or related field, or equivalent industry experience
- Strong knowledge of Microsoft Endpoint Management (Intune)
- Strong knowledge of Microsoft Hybrid Identity Platform (Active Directory, Azure AD, AD Connect, and SSO)
- Knowledge of Amazon Web Services architecture and capabilities