Remote IT Key Account Manager

Job is Expired

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Wed, May 19, 2021

Job Category: Account Management

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

An IT company is filling a position for a Remote IT Key Account Manager.

Core Responsibilities of this position include:

  • Proposing custom plan solutions and options for assigned customers as applicable
  • Performing relationship management account reviews for assigned customers
  • Working with assigned customers and relevant internal teams to determine customer needs

Must meet the following requirements for consideration:

  • Previous experience in an account management role in the web hosting industry
  • The ability to understand complex technical and financial topics and explain them in simple terms
  • Experience working with self-managed WordPress websites
  • The ability to be thoughtful, kind, diplomatic, patient, and firm when applying company policies to customer inquiries

COMPLETE JOB DESCRIPTION

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