Remote IT Sales Solution Engineer in Austin

Job ID: Available for Members

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Fri, Sep 21, 2018

Job Category: Consulting, Information Technology

Telecommute Level: Occasionally

Travel Requirements: Field Travel Required, Some Travel

Weekly Hours: Full Time

Employer Type: Staffing Agency

Career Level: Experienced

Job Summary

A staffing company has an open position for a Remote IT Sales Solution Engineer in Austin.

Core Responsibilities of this position include:

  • Reproducing product behavior to determine the root-cause of the problem and to find work-arounds and solutions
  • Providing technical support on automating processes to customers, partners, sales engineers and post-sales consultants
  • Managing technical and application issues from our customers and partners

Applicants must meet the following qualifications:

  • Doing on-site visits whilst promoting the recommended best practices
  • Strong Windows administration skills with the ability to diagnose Windows system issues
  • 4 years of industry experience in supporting enterprise software components
  • College diploma or bachelor's degree in a technology-related field (or equivalent work experience)
  • Thorough understanding of and ability to use and troubleshoot the Microsoft Office suite
  • In-depth knowledge and understanding of virtualization technologies and cloud platforms