Job Summary
A legal company needs applicants for an opening for a Remote IT Service Desk Technician in Las Vegas.
Candidates will be responsible for the following:
- Providing top-level technical phone support for 3000 end users
- Managing user installation and relocations requests
- Providing desktop, application and network application incident resolution
Skills and Requirements Include:
- Work from home set up with travel to other work at home staff members needing I.T. assistance
- 1-2 years' experience required in the service desk support
- Experience with Microsoft Windows 7, Windows 10
- Experience with Microsoft Office 2010 and Office 365
- Must possess an A Certification and 2 years of I.T. helpdesk experience
- High School Diploma or equivalent