Remote IT Service Support

Location: Utah

Compensation: To Be Discussed

Staff Reviewed: Fri, Jul 09, 2021

This job expires in: 13 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Job Summary

An information technology company needs applicants for an opening for a Remote IT Service Support.

Candidates will be responsible for the following:

  • Identifying errors in Mortgage submissions
  • Assisting end users in navigating the Mortgage submission process
  • Typically providing technical support for internal and external customers for up to 3 service desks

Qualifications Include:

  • Strong knowledge of Network troubleshooting
  • 6 months of IT Service Desk experience
  • Working knowledge of data and voice network concepts
  • Ability to troubleshoot and resolve email issues, specifically MS Outlook
  • Understanding of Active Directory to unlock and reset passwords
  • Education, training and/or relevant experience equivalent to the completion of a relevant certificate course

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