Job Summary
A data center and networking services company is filling a position for a Remote ITSM Consultant.
Individual must be able to fulfill the following responsibilities:
- Serve as integral part of organization as a thought leader
- Design and implement governance best-practices
- Lead workshops with various stakeholders
Qualifications for this position include:
- Experience working with/leading process reformation teams
- 8 - 10+ years' experience using IT Service Management methodologies
- Expertise in CMDB, Incident, Problem, and Change Management processes applied in an operational environment
- Experience coordinating efforts through complex, diverse organizations
- Knack for uncovering and recommending timely and high-impacting enhancements
