Remote Junior Support Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Tue, Jun 07, 2022

This job expires in: 6 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A commerce solutions company needs applicants for an opening for a Remote Junior Support Specialist.

Core Responsibilities of this position include:

Answering tickets that are assigned to the T1 inbox
Completing any outstanding Phone Call Edits from the days prior
Answering basic SEO and website marketing questions

Position Requirements Include:

A positive, get-it-done approach
Ability to problem solve quickly, and diagnose issues that may need to be escalated
Humility to know when to ask for help but confidence in your ability to support your clients
At least 1 year in a customer support environment taking calls, emails, and chats from customers
HTML and CSS
A background in Design (a BA in Design is preferred)

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Remote Junior Support Specialist

Job Summary

COMPLETE JOB DESCRIPTION

Company Overview

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