Remote Leader Support Coordinator

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Jul 03, 2021

This job expires in: 7 days

Job Category: Information Technology

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A nonprofit civic organization is seeking a Remote Leader Support Coordinator.

Individual must be able to fulfill the following responsibilities:

  • Provide a high level of customer service support
  • Ensure that Leaders get the support they need to reach their fundraising goals
  • Serve as the primary point of contact for customer service requests

Position Requirements Include:

  • Occasional domestic travel for staff retreats or company events, post covid
  • Experience delivering support to a diverse group of clients via phone and email
  • A consistent track record of client happiness, success and satisfaction
  • Experience delivering client support in a timely way, with consistent response times
  • Experience managing customer contact, sales leads information in Salesforce or similar
  • Experience delivering technical or complex information clearly, in both verbal and written forms

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