Job Summary

A hospital and health care company is searching for a person to fill their position for a Remote Learning and Development LMS Analyst.

Core Responsibilities Include:

• Providing technical Tier 1 LMS Customer service support for our LMS system (Relias) members as needed
• Possessing excellent written and verbal communication skills
• Analyzing symptoms or origin of the learner’s issue(s) and determine the underlying problem(s)

Skills and Requirements Include:

• Associate degree
• Experience with Microsoft Office (Excel, Word, PowerPoint etc.)
• Experience in E-Learning / Learning Management industry
• Two years of Customer Service in-person or virtual Help Desk experience
• Ability to work in an organized manner, multitask and manage time efficiently while maintaining quality and accuracy
• Ability to work responsibly, with or without direct supervision, both independently and as a member of a team