Remote Level Two Cloud Technician in Lowell

Location: Massachusetts

Compensation: To Be Discussed

Staff Reviewed: Wed, Dec 30, 2020

This job expires in: 8 days

Job Category: Information Technology

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A company that offers product protection plans needs applicants for an opening for a Remote Level Two Cloud Technician in Lowell.

Candidates will be responsible for the following:

  • Actively participating in live assistance to Level 1 technicians
  • Working with customers and vendors to provide advanced support
  • Assisting with design and support of client cloud strategies

Required Skills:

  • 3+ years of relevant professional experience
  • 3+ years of client facing technical experience
  • Able to effectively adapt to rapidly changing technology
  • Expert knowledge of virtualization technologies
  • Strong troubleshooting and problem-solving skills
  • Knowledge of Microsoft IIS, Domain management, & ADFS, Active Directory

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