Remote Licensed Health Insurance Call Center Supervisor

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Aug 27, 2021

This job expires in: 2 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Education Level: Some College, Bachelors

Job Summary

A customer experience outsourcing provider is filling a position for a Remote Licensed Health Insurance Call Center Supervisor .

Must be able to:

  • Ensure that calls are handled professionally
  • Provide direction and guidance to guarantee the achievement of key performance metrics
  • Achieve, measure, report, and communicate metric goal attainment for assigned team

Required Skills:

  • Health License
  • Four-year college degree or directly related work experience
  • Minimum of 12 to 18 months of call center experience preferably as a product specialist
  • Demonstrated interpersonal, coaching, and supervisory skills
  • Good computer skills: hardware, operating systems, Internet
  • Excellent verbal and written communication skills

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