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Remote Life Sciences Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, May 31, 2022
Job Category: Account Management
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A computer software company has an open position for a Remote Life Sciences Customer Success Manager.

Individual must be able to fulfill the following responsibilities:

  • Own overall relationship with multiple biopharma clients
  • Establish a trusted/strategic advisor relationship with clients, and drive continued value of our products
  • Work with clients to educate and establish critical goals, success criteria, and other key performance indicators

Required Skills:

  • Minimum 3 years of work experience in the Life Sciences and/or Tech industry
  • 3 years in Customer Success, Account Management, or Client Services for an Enterprise SaaS company
  • Interest in delivering strategic consulting and best in class service for our offerings to Life Sciences clients
  • Effective communication and presentation skills, and ability to communicate with a variety of levels
  • Track record of success in a results-driven, fast-paced environment
  • Demonstrate grit, resilience and tenacity with a desire to succeed on your own terms

COMPLETE JOB DESCRIPTION

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