Job Summary

A consulting and training company specializing in performance improvement has an open position for a Remote Live Online Producer.

Core Responsibilities of this position include:

• Supporting a variety of online webinar platforms including LiveClicks, Zoom, Webex, Microsoft Teams
• Building strong relationships with client and internal facilitators by providing clear communication and creative solutions
• Troubleshooting audio connection issues and provide ongoing audio support throughout the webinar

Required Skills:

• 1-2 years customer service and/or call center experience
• Proficiency with computer, Outlook, Google Drive and MS Office is essential
• Requires exceptional people skills including excellent phone and verbal communication skills
• Critical thinker with the ability to troubleshoot and adapt quickly