Remote Lock Desk Associate

Location: California

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 01, 2021

This job expires in: 21 days

Job Category: Financial

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial services company has an open position for a Remote Lock Desk Associate.

Candidates will be responsible for the following:

  • Acting as a customer service intermediary to aid and assist the field with navigating our operating systems
  • Executing lock revisions, transfers and re-locks
  • Assisting with expiring locks management

Position Requirements Include:

  • High School Diploma
  • 2-4 years’ experience in the mortgage banking industry
  • Exceptional Customer Service skills, including telephone demeanor
  • General knowledge of BytePro
  • Experience with Optimal Blue, LoanSifter and correspondent investor websites
  • Exceptional time management and organizational skills

COMPLETE JOB DESCRIPTION

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