Job Summary
A food meal kit company needs applicants for an opening for a Remote Customer Experience Associate in Chicago.
Candidates will be responsible for the following:
- Respond to customer inquiries promptly and thoughtfully
- Assist customers in managing their accounts
- Strive for first-contact resolution with each interaction
Must meet the following requirements for consideration:
- GED required
- Prior experience in Customer Support or related position
- Positive approach to customer communication, as well as team collaboration
- Proven communication skills – both verbal and written
- Can type a minimum 40 wpm
- Dedication to excellence in hospitality and/or customer service