Job Summary

A health insurance company is filling a position for a Remote Medical Customer Service Representative.

Candidates will be responsible for the following:

• Responding to incoming calls from our customers on issues related to benefit eligibility questions
• Guiding and educating callers on their prescription benefits
• Asking appropriate questions and listening actively while documenting required information in computer systems

Skills and Requirements Include:

• High School Diploma / GED or higher OR equivalent work experience
• Familiarity with computer and Windows PC applications
• Ability to navigate and learn new and complex computer system applications