Job Summary
A healthcare technology company has a current position open for a Remote Medical Customer Support Specialist.
Core Responsibilities of this position include:
- Providing outstanding support to patients, clinics, and partners with a strong focus on customer satisfaction and efficiency
- Troubleshooting and thoroughly researching technical issues and escalate bugs to internal teams appropriately
Skills and Requirements Include:
- 1-3 years of experience supporting a software product
- Excellent troubleshooting, root cause analysis, and problem-solving skills
- Zendesk, JIRA, and Confluence experience