Job Summary

An insurance company is in need of a Remote Member Care Representative III.

Core Responsibilities Include:

• Answering moderately complex to most complex inbound phone calls from internal and external customers
• Completing and processing all necessary forms
• Participating in technical and customer service skills training to stay aware of current and best practices

Applicants must meet the following qualifications:

• High school studies
• 8 months of moderate training and experience
• Knowledge of general business practices and terminology
• Analytical skills to analyze billing information
• Comprehensive understanding regarding moderate call functions
• Strong verbal and interpersonal skills to communicate technical insurance and billing information