Job Summary
A healthcare company is seeking a Remote Member Experience Director.
Individual must be able to fulfill the following responsibilities:
- Develop enterprise tactical plan to achieve Medicaid voluntary enrollment growth goals
- Analyze state and county level disenrollment information to assess and drive member improvement opportunities
- Identify technology support needs that help facilitate member retention and satisfaction activities
Must meet the following requirements for consideration:
- Bachelor's Degree in health related degree or equivalent experience
- Minimum 7 years experience in Medicaid Managed Care
- Minimum 3 years management/supervisory experience
- Exceptional networking and negotiations skills, as well as strong public speaking/presentations skills
- Proven ability to influence policy making
