Remote Member Experience Team Lead in New York City

Job is Expired
Location: New York
Compensation: To Be Discussed
Staff Reviewed: Sat, Oct 19, 2019

Job Summary

A personal shopping and concierge service is seeking a Remote Member Experience Team Lead in New York City.

Must be able to:

  • Lead the team to provide world-class customer experience
  • Manage 20 - 25 remote customer experience agents
  • Provide frequent performance feedback to agents

Qualifications Include:

  • 1-3 years of team leadership experience
  • 3+ years of customer facing experience, particularly in a retail and/or tech environment
  • Flexible schedule including weekend, evening and holiday coverage

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