Remote Member Outbound and Response Team Customer Care Coordinator

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Thu, Jun 30, 2022
Job Summary

A major healthcare company is searching for a person to fill their position for a Remote Member Outbound and Response Team Customer Care Coordinator.

Individual must be able to fulfill the following responsibilities:

  • Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements
  • Provide a distinctive, simplified service experience aimed at giving members peace of mind
  • Demonstrate operational excellence by increasing ready time so the dialer may perform optimally

Qualifications for this position include:

  • High School Diploma / GED (or higher) OR equivalent work experience
  • Minimum of 4+ years of combined education, work and/or volunteer experience
  • Sales or account management experience
  • Customer Service Experience
  • Health Care/Insurance environment
COMPLETE JOB DESCRIPTION

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