Remote Member Services Associate

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Thu, May 27, 2021

This job expires in: 7 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Job Summary

A software development company needs applicants for an opening for a Remote Member Services Associate.

Must be able to:

  • Assist members by quickly identifying potential issues and providing resolutions
  • Document all correspondence and actions taken in the company CRM
  • Promote upsell opportunities to the member

Qualifications Include:

  • Demonstrated Call Center and/or Customer Support Experience
  • High School diploma or G.E.D. equivalence
  • Strong computer skills that include database management, web searches, and email
  • Understanding of B2C and B2B customer engagement

COMPLETE JOB DESCRIPTION

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