Job Summary
A supply chain and logistics company is filling a position for a Remote Mid Level Customer Success Manager.
Core Responsibilities of this position include:
- Delivering and communicating ROI throughout the customer lifecycle
- Following best practices throughout the onboarding, service, renewal and upsell stages
Skills and Requirements Include:
- 3+ years of relevant experience in customer success or solutions
- Advanced skills in a CRM platform(s), bonus points for Salesforce
- Basic understanding of the transportation and logistics industry