Remote Mid Market Technology Account Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Tue, Jun 28, 2022
Job Summary

A cloud-based communications technology company is in need of a Remote Mid Market Technology Account Manager.

Individual must be able to fulfill the following responsibilities:

  • Drive portfolio growth through cross sell/upsell and contract re-terms
  • Acquire a thorough understanding of customer needs and requirements
  • Maintain accurate and current records of customer information in CRM

Applicants must meet the following qualifications:

  • 3-5+ years account management or customer service experience
  • Experience in sales and providing solutions based on customer needs
  • 2+ years of retention experience
  • Strong written and verbal communication and interpersonal skills
  • Effective people skills demonstrating empathy, adaptability, stress tolerance and tenacity
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