Remote NetSuite Advanced Customer Support Customer Success Manager

Job is Expired
Location: Nationwide
Compensation: Piece Work
Staff Reviewed: Thu, Jan 14, 2021

Job Summary

An IT and computer services company is searching for a person to fill their position for a Remote NetSuite Advanced Customer Support Customer Success Manager.

Candidates will be responsible for the following:

  • Driving retention and ongoing value to our mid-market customers
  • Onboarding new customers to Advanced Customer Support (ACS)
  • Serving as an advocate for your customer and taking necessary actions to achieve desired outcomes

Skills and Requirements Include:

  • Ability to travel on a modest to moderate basis, as appropriate
  • 5+ years overall experience in relevant Functional and/ or Technical roles
  • Demonstrated strong project management and task/time coordination
  • Ability to recognize new business opportunities in existing account base
  • Experience presenting to/facilitating meetings and group discussions
  • 3+ years of NetSuite or competitive cloud based Enterprise Resource Planning (ERP) solutions

COMPLETE JOB DESCRIPTION

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