Remote NICE IVR Developer and Lead in New York

Job ID: Available for Members

Location: New York

Compensation: To Be Discussed

Staff Reviewed: Mon, Aug 31, 2020

This job expires in 9 days

Job Category: Information Technology

Remote Level: 100% Remote

Employer Type: Staffing Agency

Job Summary

A staffing agency is filling a position for a Remote NICE IVR Developer and Lead in New York.

Core Responsibilities Include:

  • Work as a technical lead for IVR development with NICE In-Contact product
  • Make customer experience improvements
  • Perform integration, new feature development, and integration with Salesforce

Skills and Requirements Include:

  • Solid understanding of the NICE InContact platform
  • Knowledge of design and development strategies
  • Knowledge of IVR coding through In-Contact Studio
  • Knowledge in In-Contact cloud solutions
  • Knowledge in IVR call flow coding through In-Contact Studio
  • Skills with tools like In-Contact Press Path, In-Contact Softphones