Job Summary

A healthcare company is seeking a Remote Online Reputation Coordinator.

Must be able to:

• Create and manage best practices related to online reputation/community management
• Manage listings and review solicitation process on review management platform
• Establish and oversee the online service recovery process

Required Skills:

• Bachelor's degree in Communications, Public Relations, Marketing, Business or related field
• 2+ years of experience in service recovery, online reputation management, and social media
• Ability to respond to difficult or crisis-level issues in online forums in a way that addresses concerns
• Exceptional oral and written communications skills
• Strong ability to partner across the creative and marketing teams
• Clear understanding of communicating via a variety of online review and media