Remote Operations Manager

Location: Nationwide

Compensation: Salary

Staff Reviewed: Thu, Jan 07, 2021

This job expires in: 14 days

Job Category: Business Operations

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A content writing platform needs applicants for an opening for a Remote Operations Manager.

Core Responsibilities Include:

  • Managing marketplace operations to ensure timely and high quality service
  • Running various process improvement / customer experience initiatives
  • Deploying various customer outbound campaigns to drive education and usage of offerings

Position Requirements Include:

  • 1+ years experience in a operations role at a software company
  • Curiosity, deep empathy, and patience are all important values in how we problem-solve for customers
  • Self sufficiency: Our team is small and works independently
  • Familiarity with Intercom, Stripe, and Hubspot
  • Fluent in written English

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