Job Summary

A business services company is filling a position for a Remote Operations Manager.

Core Responsibilities Include:

• Overseeing all aspects of team member training and development related to programs and client needs
• Ensuring all company policies and procedures are adhered to at the new centers
• Promoting a healthy work environment with honesty, integrity, and respect for all employees

Must meet the following requirements for consideration:

• Bachelor’s degree from an accredited university or college with major course work in business, marketing, communications, or retail management
• Extensive experience in management and operations management in a customer service or call center environment
• Strong organizational and strategic planning skills
• Client advocate with strong customer service skills
• Ability to coach and develop program management to drive program performance
• Flexibility and versatility in problem analysis and resolution requiring attention to detail