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Remote Operations Support Representative 1 in Sarasota

Job is Expired
Location: Florida
Compensation: To Be Discussed
Staff Reviewed: Thu, Sep 06, 2018
Job Category: Customer Service
Employment Status: Temporary
Employer Type: Employer
Career Level: Experienced

Job Summary

A tax service has an open position for a Remote Operations Support Representative 1 in Sarasota.

Candidates will be responsible for the following:

  • Providing a world class experience
  • Answering Advanced Hardware and Networking troubleshooting calls or web chats
  • Resolving second Tier level interactions via phone and chat, or escalating

Qualifications Include:

  • High School Diploma or GED
  • 1 to 2 years of relevant Tech Support Contact Center experience
  • Proficiency in Microsoft Office, Contact Center applications, quality monitoring tools and applications, center reporting tools and technologies
  • Proficiency with learning new technology and system applications
  • Excellent computer navigation and data entry skills
  • Work from Home PC and Network must meet or exceed Minimum Specifications

COMPLETE JOB DESCRIPTION

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