Job Summary

A software development firm is filling a position for a Remote Operations Support Representative.

Core Responsibilities of this position include:

• Indexing cases in Salesforce to assign tasks to various departments
• Processing payment adjustments
• Reviewing and updating customer cases accurately and timely

Applicants must meet the following qualifications:

• Intermediate skills in Microsoft Office, Windows, and Gmail
• Effectively manage change
• Quickly adapt and learn when faced with new situations
• Effectively handle and manage a variety of customer situations