Remote Operations Team Manager

Job is Expired
Location: Nationwide
Compensation: Piece Work
Staff Reviewed: Mon, Apr 05, 2021

Job Summary

A business services company is seeking a Remote Operations Team Manager .

Individual must be able to fulfill the following responsibilities:

  • Providing regular supervision and mentorship over subordinate staff
  • Facilitating daily agent coaching and development sessions
  • Providing agent support via handling escalated calls, as needed

Required Skills:

  • High School Diploma or GED
  • Completion of Team Manager Onboarding
  • Considerable experience managing 15 or more employees
  • Or the ability to demonstrate equivalent skills and experience
  • Flexibility and demonstrated ability to adapt well in a changing environment
  • Ability to provide constructive feedback in a manner that results in improved performance

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