Job Summary
A travel company is seeking a Remote Operations Ticketing Consultant in Charlotte.
Individual must be able to fulfill the following responsibilities:
- Participating fully as a team member to assist as needed in completing all functions related to servicing the client
- Staying abreast of all airline rules and regulations, tariffs and other industry requirements
- Maintaining a high level of competency in operating the CRS
Position Requirements Include:
- High school education and completion of an accredited travel school program
- Must demonstrate thorough knowledge of travel industry including proficiency of at least one CRS, ticketing procedures for air travel, hotel booking and car rental requirements
- 3 years travel agency experience required and ability to meet and maintain performance standards defined for Operations Ticket Agent
- Knowledge of GDS system
- Knowledge of airline rules and regulations, and reading fare rules
- Ability to work in multiple systems and programs throughout the day
