Job is Expired
Location: Connecticut, Delaware, Florida, Georgia, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, South Carolina, Tennessee, Vermont, Virginia, Washington
Compensation: To Be Discussed
Staff Reviewed: Thu, Nov 11, 2021
Job Summary
A health insurance company is filling a position for a Remote Outbound Call Center Representative 3 .
Individual must be able to fulfill the following responsibilities:
- Assisting beneficiaries over the phone with Medicaid financial assistance program eligibility
- Engaging with beneficiaries and obtain buy in with the handling of sensitive information
- Processing Medicaid State application forms
Position Requirements Include:
- Associate's or Bachelor's Degree
- 1 + years of previous call center and/or customer service experience
- Proficiency in Microsoft Office applications, including: Outlook, Word and Excel
- Ability to manage multiple or competing priorities, including use of multiple computer applications simultaneously
- High-speed DSL or cable modem internet connection for a home office; a minimum standard speed for optimal performance of 10mb and 1 mb up. A dedicated space with a door that locks preventing ongoing interruptions
