Remote Partner Support Technician

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Mon, Jan 17, 2022
Job Summary

A communications software development company needs applicants for an opening for a Remote Partner Support Technician.

Core Responsibilities Include:

  • Supporting Existing Customers
  • Assisting the Retention Team in resolving escalated customer problems
  • Providing high-level support as a contributor to Partner Support

Applicants must meet the following qualifications:

  • Strong Customer service skills
  • Superior technical troubleshooting and analytical skills
  • Advanced written and oral communication skills, with extreme attention to detail
  • Ability to quickly establish and maintain excellent rapport with customers
  • Ability to multi-task and learn quickly in a challenging environment
  • Advanced judgment, negotiation, and problem-solving skills
COMPLETE JOB DESCRIPTION

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