Remote Patient Care Call Center Agent in Louisville

Job ID: Available for Members

Location: Kentucky

Compensation: To Be Discussed

Staff Reviewed: Wed, Feb 19, 2020

Job Category: Customer Service, Healthcare

Telecommute Level: 100% Telecommute

Travel Requirements: No Travel

Weekly Hours: Part Time

Employment Status: Permanent, Temporary

Employer Type: Employer

Additional Information: Benefits Available

Job Summary

A healthcare consulting company has an open position for a Remote Patient Care Call Center Agent in Louisville.

Must be able to:

  • Place outbound calls to consumers
  • Use judgment in escalating unresolved issues to management
  • Transfer consumer to appropriate parties, once approval has been obtained

Skills and Requirements Include:

  • Ability to attend Privacy and Security Training, as required by the HIPAA Awareness Program
  • Ability to adhere to and support organizational IT&S standards, policies, and procedures
  • Ability to comply with all guidelines, policies and procedures
  • Ability to practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”