Job Summary

A healthcare consulting company has an open position for a Remote Patient Care Call Center Agent in Louisville.

Must be able to:

• Place outbound calls to consumers
• Use judgment in escalating unresolved issues to management
• Transfer consumer to appropriate parties, once approval has been obtained

Skills and Requirements Include:

• Ability to attend Privacy and Security Training, as required by the HIPAA Awareness Program
• Ability to adhere to and support organizational IT&S standards, policies, and procedures
• Ability to comply with all guidelines, policies and procedures
• Ability to practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement”