Remote Patient Experience Navigator

Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Fri, Jun 10, 2022
This job expires in: 4 days
Job Summary

A holistic healthcare company has an open position for a Remote Patient Experience Navigator.

Candidates will be responsible for the following:

  • Filing and retrieving patient records, maintaining patient accounts, using electronic medical records
  • Maintaining clear communication with management about overall customer service
  • Managing inbound customer communication and ensure all messages are answered in a timely fashion

Applicants must meet the following qualifications:

  • Two years or more of customer service experience is required
  • Must have great communication skills and be a people-oriented person
  • Must be well-organized and efficient
  • Proficient at keeping patients records
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