Job Summary

A healthcare services company is seeking a Remote Patient Experience Representative in Phoenix.

Must be able to:

• Handle patient calls, texts, and emails
• Coordinate with doctors and physicians to retrieve lab orders
• Respond to, troubleshoot, and resolve patients issues in a timely and positive manner

Must meet the following requirements for consideration:

• 2+ years of customer-facing experience with medical experience
• Ability to adapt in a rapid growth environment
• Flexibility to work a varied schedule
• Strong problem solving skills
• Personable and love speaking with others via phone, text, email, and chat
• Strong computer literacy skills and ability to learn new technologies