Job Summary

A healthcare company needs applicants for an opening for a Remote Patient Support Specialist in Omaha.

Candidates will be responsible for the following:

• Working with team members through our ZenDesk ticketing system
• improving processes to maximize efficiency
• Jumping in and tackling additional projects as needed, bandwidth permitting

Position Requirements Include:

• Passion for customer experience and helping people via email and phone
• 30-40 hours of weekday availability during standard business hours, Monday through Friday
• Ability to think critically and be data-driven in solving patient problems
• Operational experience- especially in a fast-growing, rapidly changing environment
• Knowledge of technology tools and ability to quickly pick up new technologies
• Strong and effective communication skills, with the ability to listen to understand an issue and problem solve