Remote Patient Support Specialist in Omaha

Location: Nebraska

Compensation: To Be Discussed

Staff Reviewed: Wed, Mar 24, 2021

This job expires in: 2 days

Job Category: Healthcare

Remote Level: 100% Remote

Employer Type: Employer

Job Summary

A healthcare company needs applicants for an opening for a Remote Patient Support Specialist in Omaha.

Candidates will be responsible for the following:

  • Working with team members through our ZenDesk ticketing system
  • improving processes to maximize efficiency
  • Jumping in and tackling additional projects as needed, bandwidth permitting

Position Requirements Include:

  • Passion for customer experience and helping people via email and phone
  • 30-40 hours of weekday availability during standard business hours, Monday through Friday
  • Ability to think critically and be data-driven in solving patient problems
  • Operational experience- especially in a fast-growing, rapidly changing environment
  • Knowledge of technology tools and ability to quickly pick up new technologies
  • Strong and effective communication skills, with the ability to listen to understand an issue and problem solve

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