Remote Patient Support Specialist in San Francisco

Location: California

Compensation: Hourly

Staff Reviewed: Wed, Jan 13, 2021

This job expires in: 19 days

Job Category: Administrative

Remote Level: 100% Remote

Employment Status: Temporary

Employer Type: Employer

Job Summary

A medical records company has an open position for a Remote Patient Support Specialist.

Candidates will be responsible for the following:

  • Reply to inbound patient support inquiries via email and phone
  • Make outbound phone calls periodically to help patients onboard
  • Manage escalated support issues through email and phone

Skills and Requirements Include:

  • 2+ years in a customer support role with experience in email or chat and voice
  • Strong empathy for users
  • Ability to self-manage and execute with little direction
  • Incredible verbal and written communication skills

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