Job Summary

An insurance company is in need of a Remote Personal Injury Protection Special Investigations Unit Investigator.

Core Responsibilities Include:

• Conducting thorough investigations of complex that are potentially fraudulent
• Researching and responding to complex customer communications, concerns, conflicts or issues
• Summarizing documents and entering into claim system notes

Applicants must meet the following qualifications:

• 2 years of PIP experience
• Med-Pay experience
• High School Diploma/GED or higher
• Value providing an effortless customer service experience
• Applies broad knowledge of insurance policy, coverage, and regulation
• Applies broad negotiation and/or arbitration skills