Remote Pharmaceutical Customer Care Associate

This job has been removed

Location: Michigan

Compensation: Hourly

Staff Reviewed: Tue, Apr 27, 2021

This job expires in: 18 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A technology service and digital transformation consulting firm is in need of a Remote Customer Care Associate.

Core Responsibilities of this position include:

  • Receiving inbound phone calls from our prescribers and members
  • Utilizing multiple software systems to create Prescription cases and determine coverage
  • Meeting or exceeding government mandated timelines

Skills and Requirements Include:

  • Prior call center experience preferably with a multi-screen setup
  • Highspeed and reliable Internet connection
  • Quiet and focused work environment
  • Ability to type more than 30 WPM
  • Proficient use of keyboard, mouse and ability to navigate 2 workstation monitors
  • Proficient in navigation of multiple computer applications

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