Job Summary
A biopharmaceutical company is filling a position for a Remote Pharmaceutical Support Specialist in Orlando.
Core Responsibilities of this position include:
- Answering non-clinical questions about the company's Program as well as triaging and escalating adverse events and product quality complaints
- Answering incoming calls in professional manner following client guidelines and business rules
- Identifying any areas that are potentially troublesome and follow up with the stakeholder to ensure that the issue is resolved
Qualifications for this position include:
- BA/BS Degree
- 1+ years recent pharmaceutical or healthcare industry experience
- Demosntrated solid written and verbal communication and listening skills
- Ability to prioritize and reprioritize workload depending on program needs
- Ability to type 40 wpm
- Ability to respond to stakeholder inquiries and provide appropriate program-related process education or information
