Job Summary

A biopharmaceutical company is filling a position for a Remote Pharmaceutical Support Specialist in Orlando.

Core Responsibilities of this position include:

• Answering non-clinical questions about the company's Program as well as triaging and escalating adverse events and product quality complaints
• Answering incoming calls in professional manner following client guidelines and business rules
• Identifying any areas that are potentially troublesome and follow up with the stakeholder to ensure that the issue is resolved

Qualifications for this position include:

• BA/BS Degree
• 1+ years recent pharmaceutical or healthcare industry experience
• Demosntrated solid written and verbal communication and listening skills
• Ability to prioritize and reprioritize workload depending on program needs
• Ability to type 40 wpm
• Ability to respond to stakeholder inquiries and provide appropriate program-related process education or information