Job Summary

A healthcare and retail pharmacy company is seeking a Remote Pharmacy Benefits Call Center Customer Service Representative in Raleigh.

Must be able to:

• Assist members with their pharmacy benefit plans
• Take inbound calls and answer questions regarding prescription insurance, medication coverage, etc
• Offer solutions needed to help simplify health care experience

Qualifications Include:

• 1 year experience interacting with customers
• Computer proficiency in Windows-based applications
• Self-directed and the ability to problem solve in a positive, productive manner
• Comfortable relating to customers in a patient, helpful way
• Reliability and compliance with scheduling standards
• Strong oral, interpersonal and communication skills