Job Summary
A publicly-held company specializing in media, digital, and communications services has an open position for a Remote Platform Application Support Analyst L2 in Atlanta.
Candidates will be responsible for the following:
- Providing application support to the agreed SLA’s leveraging the support resources internally and with 3rd party vendors and suppliers.
- Troubleshooting issues and providing solutions where possible
- Working with Development teams to help deploy latest releases
Position Requirements Include:
- Proven experience with troubleshooting principles, methodologies, and issue resolution techniques
- Knowledge and ability to interrogate code and configs to fix issues
- Understanding of .NET and Python based applications
- Good knowledge of SQL, Windows, Linux
- Strong, vibrant inter-personal skills in both a group and one-to-one settings
- Experience supporting multiple applications across multiple countries
