Job Summary
A plumbing and HVAC supply company has a current position open for a Remote Plumbing and HVAC Industry Customer Experience Representative.
Candidates will be responsible for the following:
- Attending all scheduled small group trainings
- Handling inbound call volume
- Maintaining excellent customer service standards
Qualifications for this position include:
- 2+ years of experience in a customer-facing, fast-paced, service-related role
- Ability to type 40+ WPM for phones and 45+ for chat is required
- Proven experience utilizing internal tools and resources to solve customer issues
- High School diploma or equivalent is required
- Familiarity with the Microsoft Office and Google Office suites