Job Summary
A software developer. has an open position for a Remote Pricing Software Customer Success Associate.
Core Responsibilities Include:
- Providing all post-implementation customer support
- Acting as the first point of contact for all SMB clients
- Securing annual subscription renewals
Position Requirements Include:
- 1-3 years of relevant customer success experience
- Empathetic: Ability to understand customer pain points and genuine desire to help
- Experience balancing multiple tasks and customer needs simultaneously
- Experience working with software or the ability to learn a wide variety of tools