Job Summary

A data platform needs applicants for an opening for a Remote Principal Customer Success Manager and Account Director.

Individual must be able to fulfill the following responsibilities:

• Lead client relationship management at Director and above level (C-Suite)
• Client retention and mitigation of churn are the team’s primary metrics of success
• Inform our product roadmap and prioritization based on solving client challenges

Qualifications for this position include:

• Able to manage large scale partnerships for our clients
• A background in cloud, SaaS, Media preferred
• Able to serve as a team leader to ensure customer success